April 2024 – Present
Lead the development of AI-powered features, optimizing franchisee operations by reducing inspection times by 33%. Implemented drone technology for autonomous home inspections.
Jan 2022 – April 2024
Drove digital innovation for enterprise clients, boosting revenue and operational efficiency. Developed AI-driven marketing solutions and CRM systems.
Jan 2019 – Dec 2021
Crafted workforce management strategies, achieving a 1,376% increase in payment MRR and a 59% reduction in churn.
Jun 2018 – Dec 2018
Managed substantial advertising budgets, resulting in a $20M+ increase in annual recurring revenue (ARR). Integrated real-time data for increased ARR.
Sep 2017 – May 2018
Led operational efforts, enhancing team size and gross margin significantly. Developed strategies for major clients, achieving high-profile media and marketing successes.
Jun 2016 – Sep 2017
Created predictive tools for startup investments, achieving a 200% ROI on portfolio companies. Mentored executive teams of portfolio companies.
Nov 2014 – May 2016
Managed product development, implemented international NPS systems, and significantly improved customer satisfaction and engagement.